Privacy policy

We value your privacy and protect your personal data in accordance with applicable data protection law (GDPR). This Privacy Policy explains how we collect, process, and protect your personal data when you visit our website, use our services, or communicate with us.

1. Data controller

Eventzone ApS
CVR no.: DK43349414
120 High Road, East Finchley
N2 9ED London
Email: support@eventzone.co.uk

We are the data controller for the processing of your personal data and ensure that such processing is carried out in accordance with the law.

2. What data do we collect?

We may collect and process the following categories of personal data:

  • Identification data: name, address, email, phone number, and, where applicable, company registration number.

  • User data: login, profile information, subscription type.

  • Communication data: emails, messages, support tickets.

  • Technical data: IP address, browser settings, device information.

  • Usage data: visit statistics, click patterns, email open rates.

3. Purposes of processing

We use your information for the following purposes:

  • Delivery of our products and services.

  • Administration of your profile or subscription.

  • Invoicing and fulfilment of contractual obligations.

  • Support and customer service.

  • Improving the user experience through statistics and analysis.

  • Marketing and newsletters (with consent).

  • Compliance with legal obligations.

4. Legal bases

Processing takes place on the following legal bases:

  • Consent, e.g., when subscribing to newsletters.

  • Contract performance, when we provide a service to you.

  • Legal obligation, e.g., retention of accounting records.

  • Legitimate interests, e.g., improving our services through anonymised statistics.

5. Use of cookies

We use cookies to make our website more user-friendly, efficient, and relevant. Some cookies are used for statistics and marketing, including:

  • Google Analytics

  • Google Ads (Conversion Tracking and Remarketing)

  • YouTube (video content with Privacy-Enhanced Mode)

  • Meta Pixel (Facebook Pixel)

You can change or withdraw your cookie consent at any time. Read more in our cookie policy.

6. Third-party integrations

We use the following third-party tools:

Google Analytics & Ads

Used for web analytics and advertising, including conversion tracking and remarketing. This website uses Google Analytics and Google Ads, a web analytics service and advertising platform provided by Google Inc. Google Analytics uses cookies. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.

IP anonymisation is enabled so that your IP address is truncated within the EU. Only in exceptional cases is the full IP address sent to the USA and truncated there. Google does not combine your IP address with other data.

You can prevent cookies from being stored via your browser settings, but some functions may then be limited. You can also install the following browser add-on to prevent data transfer to Google:
https://tools.google.com/dlpage/gaoptout

Meta Pixel (Facebook Pixel)

We use Meta Pixel from Meta Platforms Ireland Ltd. to target advertising on Facebook and Instagram. Meta Pixel tracks your behaviour on our website (e.g., which pages you visit) and may be linked to your Meta profile if you are logged in.

Purpose: to measure the effectiveness of ads and deliver personalised advertising.
Legal basis: consent (GDPR Art. 6(1)(a)).
Data transfers: Meta may transfer data to the United States under the EU-U.S. Data Privacy Framework.

Read more about Meta’s data protection here:
https://www.facebook.com/privacy/policy

Manage your ad preferences:
https://www.facebook.com/adpreferences/ad_settings

YouTube

We embed videos from YouTube with “Privacy-Enhanced Mode” enabled. However, YouTube may still collect data when you play videos.

When you play a video, YouTube may store information about you. More information can be found in their privacy policy:
https://policies.google.com/privacy

We only disclose data to third parties when necessary and always under appropriate data processing agreements.

7. Retention period

We retain your personal data for as long as necessary for the purposes for which it was collected, or for as long as we are legally required to do so. Thereafter, it is anonymised or securely deleted.

8. Your rights

You have the following rights:

  • Right of access to the data we hold about you.

  • Right to rectification of inaccurate data.

  • Right to erasure (“right to be forgotten”).

  • Right to restriction of processing.

  • Right to data portability.

  • Right to withdraw your consent.

  • Right to object to processing.

If you wish to exercise your rights, please contact us using the details in section 1. We may request identification before complying with your request.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. In the event of material changes, you will be informed directly where relevant.